CK4 Bat's Privacy Policy & Data Protection

CK4 Bat is one of Bangladesh's most trusted online gaming and betting platforms. We believe every member should have full control over their personal data. This Privacy Policy applies to the ck4 bat website, mobile app, and all associated services.

By registering, logging in, or using any service on the CK4 Bat platform, you are considered to have accepted this Privacy Policy. Please read it carefully before creating an account.

This policy applies to the following:

• All pages and features of the ck4 bat website
• Android & iOS Mobile Applications
• Support via live chat, email, and phone
• Bonuses, Promotions & Rewards Programme
• Deposit & Withdrawal Processing

CK4 Bat only collects data that is necessary to provide services, ensure security, and meet legal obligations. We never ask for excessive or unnecessary information.

CK4 Bat uses collected data solely for specified purposes. We never use your information for anything unrelated to your service.

• Account Management: To handle registration, login, KYC verification, and account security.
• Financial Transactions: To process deposits, handle withdrawals, and maintain transaction records.
• Service Improvement: To enhance the gaming experience, interface, and overall performance.
• Security: To prevent fraud, money laundering, and account hacking.
• Contact: To send important updates, bonus offers, and support-related information.
• Responsible Gaming: To detect excessive gaming behaviour and send timely alerts.
• Legal Obligations: To retain data in accordance with the requirements of licensors and regulatory authorities.

CK4 Bat never sells your personal data or shares it with third parties for advertising purposes. However, data may be shared in the following limited circumstances:

• Payment Provider: With bKash, Nagad & Rocket — for transaction processing only.
• Game Provider: Technology partner for Live Casino and slots — solely for game operation purposes.
• KYC Service Provider: Licensed third party for identity verification.
• Legal Authority: Government authorities when required by court order or legal obligation.
• Security Investigation: To law enforcement agencies in cases involving fraud or cybercrime investigations.

Every third party listed above is bound by a strict confidentiality agreement with CK4 Bat. They may only use data for the specified purpose and are prohibited from sharing it with any other party.

CK4 Bat's website and app use cookies and similar technologies to enhance your browsing experience and keep the platform more secure.

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: For page load speed monitoring and error analysis.
• Functional Cookies: To remember your preferred language, games, and settings.
• Analytical Cookies: To understand which features are most used — fully anonymised.

CK4 Bat employs industry-leading technology to protect your data. Our security framework is built in multiple layers, so even if one layer is compromised, your information remains secure.

• 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
• Firewall & DDoS Protection: Unauthorized access and attacks are actively prevented.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Regular Security Audits: Regular penetration testing is conducted by independent third-party security experts.
• Data Masking: Sensitive information (such as card numbers) is partially masked.
• Restricted Access Policy: CK4 Bat staff can only access information strictly necessary for their role.

As a CK4 Bat member, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

• Right to Know: You can request to see what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request deletion of your data when your account is closed.
• Right to Restrict Processing: You may request that processing of your data be restricted while an investigation is ongoing.
• Data Portability: You can request your data in a machine-readable format.
• Right to Object: You may opt out of marketing communications at any time.

CK4 Bat does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

CK4 Bat strictly prohibits account registration by anyone under 18. We do not knowingly collect or store data from minors.

• Age verification is mandatory at registration.
• Date of birth is verified during the KYC process.
• Any account found to belong to a minor is suspended immediately.
• All transactions made from a minor's account are cancelled and refunded.

CK4 Bat may update this Privacy Policy from time to time. If significant changes are made, we will notify you via your registered email or through a notice on the platform.

• The date of any changes will be noted at the top of the page under "Last Updated".
• For significant changes, at least 7 days' notice will be given before the changes take effect.
• Continued use of the platform after any policy update will be considered your acceptance of the revised terms.

For any privacy-related questions, requests, or complaints, please get in touch with us: